Background checks that start with a signature.
RCMP CPIC Criminal record, vulnerable sector, credential and driving record checks for individuals, employers and non-profits in every province and territory. Candidates consent and verify their ID from their phone, and you get a clear report, most often within three business days*.
- Consent forms in English and French
- Data stored in Canada
- All 13 provinces and territories
Which check do you need?
Tell us what the check is for and where the candidate lives. We’ll recommend the checks, explain the local rules and estimate the price.
Every check we run, and who processes it
We complete some checks ourselves. Police checks go through RCMP databases and the candidate’s local police service, which sets the pace.
What your candidate sees
No office visits and no paper forms. The whole process runs on the candidate’s phone and takes about five minutes.
Hi Jordan, Prairie Care Services has asked you to complete a background check for the Program Coordinator role. It takes about 5 minutes:
canadabg.ca/c/7KQ2X9
This link expires in 7 days. Questions? Reply to this message.
Your consent
Prairie Care Services is asking for:
- Vulnerable sector check
- Identity verification
- 2 reference checks
You can withdraw your consent any time before the search starts.
Verify your identity
Driver’s licence · front
- Front captured
- Back captured
- Live selfie
Thanks, Jordan
Your checks are complete and Prairie Care Services has the report.
- Identity verified
- Vulnerable sector check
- References (2)
What the candidate sees at each step
For employers, non-profits and individuals
Whether you’re screening a new hire, a volunteer or yourself, the checks and the consent process work the same way.
Employers and HR teams
Screen one hire or a thousand, with a package set up for each role.
- Packages by role
- Team dashboard and request history
- Monthly invoicing
Non-profits and volunteer groups
Reduced pricing for registered charities and non-profit organizations.
- Volunteer checks for $19
- Help with police fee waivers
- Scheduled annual re-checks
Individuals
Get your own check for a job, volunteering, immigration or travel.
- Name-based results in 1–3 business days
- Certified fingerprint checks
- A digital copy to share with employers
Packages for common roles
Prices per candidate in Canadian dollars, before tax. Police and fingerprinting fees are passed through at cost.
Essential
- Identity verification
- Criminal record check
- Report and team dashboard
Professional
- Everything in Essential
- Employment verification (2)
- Education verification (1)
Care & Education
- Identity verification
- Vulnerable sector check
- Reference checks (2)
- Police service fee
Volunteer
- Identity verification
- Criminal record check
- Proof of charity or non-profit status
Estimate your monthly cost
Your candidates’ information, handled with care
Our consent, storage and retention practices are designed around PIPEDA and the private-sector privacy laws of Alberta, British Columbia and Quebec.
Consent before any search
Candidates see each check and its purpose before they sign, and can withdraw before the search starts.
Stored in Canada
Reports and ID images stay on encrypted servers in Canada.
Deleted on a schedule
ID images are deleted after 30 days. Reports are kept for the period you set, 12 months by default.
Access and correction
Candidates can request a copy of their report and dispute anything they believe is inaccurate.
The life of a report
- Day 0Consent signed, ID verified
- Days 1–3Most checks complete
- Day 30ID images deleted
- Month 12Report deleted, or on your schedule
Questions employers ask
Rules for police checks differ by province. If you’re unsure which check a role needs, ask us before you order.
Can I run a check without the person’s consent?
No. Every check needs the candidate’s informed, written consent. They see which checks will run and why before they sign, and they can say no.
What’s the difference between a criminal record check and a vulnerable sector check?
A criminal record check searches adult convictions by name and date of birth. A vulnerable sector check also looks for record suspensions for sexual offences and relevant police information. It’s only available for roles in a position of trust with children or vulnerable adults, and it’s processed by the police service where the candidate lives through the RCMP.
Why would fingerprints be needed?
If a name-based search finds a possible match on name, date of birth and sex, fingerprints confirm or rule it out. Some uses, like immigration and adoption, always require them. The RCMP typically processes fingerprint checks in 3 business days or less when no record matches, although there is currently a backlog, and can take up to 120 business days when a record needs to be confirmed.
Can I decide not to hire someone because of a record?
It depends on the role and the province. Several provinces and territories, including British Columbia and Quebec, protect applicants from discrimination based on a criminal record that’s unrelated to the job. Others protect people who have a record suspension. Get legal advice before acting on a result.
How long does a vulnerable sector check take?
Anywhere from a few days to several weeks, depending on the local police service and whether fingerprints are needed. We track each one and let you know when it moves.
How long does an enhanced check take?
Anywhere from a few weeks to several months, depending on the local police service and whether fingerprints are needed. We track each one and let you know when it moves.
Are there fee waivers for volunteers?
Often, yes. Many police services reduce or waive their fee for volunteer roles, and the RCMP waives its $25 federal fee for fingerprint checks for volunteer work. Both usually need a letter from your organization, which we help you prepare.
Can the candidate see their results?
Yes. Candidates can request a copy of their report at any time and dispute anything they believe is inaccurate.
Send your first consent request
No subscription for fewer than 10 checks a month. Your account is ready as soon as you submit.